Canada Quebec, Canada

Quebec Biometric Registration: The CAI Disclosure Rule

Quebec requires disclosure to the CAI before creating a biometric database or verifying identity with biometrics. Who must file, and when.

Regulation

Act to establish a legal framework for information technology (LCCJTI), ss. 44-45; Law 25

Max Penalty

CAD 25 million or 4% of worldwide turnover (via Law 25 private-sector act)

Enforcing Authority

Commission d'accès à l'information du Québec (CAI)

Official Source

www.legisquebec.gouv.qc.ca

Executive Summary

  • Quebec's IT framework act requires disclosure to the CAI before verifying or confirming identity with biometric characteristics, and no later than 60 days before a biometric database is brought into service.
  • Law 25 tightened the regime in September 2022: database disclosure moved from 'promptly' to a mandatory 60-day advance filing, and the CAI can suspend, prohibit, or order destruction of a database.
  • Express consent is required to use biometrics for identity verification; the CAI treats biometric data as sensitive under the private-sector act.
  • The rules catch common workplace tools: fingerprint time clocks, facial-recognition access control, and voice authentication all trigger the filings.
  • The CAI has enforced actively, ordering companies to cease biometric timekeeping where less intrusive alternatives sufficed.

Quebec is the only jurisdiction in North America where launching a biometric system legally requires telling the regulator first. The obligation predates Law 25 (it sits in sections 44 and 45 of the Act to establish a legal framework for information technology), but Law 25 gave it teeth in September 2022: a hard 60-day advance filing for biometric databases and CAI power to suspend or destroy non-compliant systems, enforced against the everyday cases, fingerprint punch clocks and facial-recognition door access, not just exotic deployments.

InstrumentLCCJTI ss. 44-45 + Law 25 amendments
Filing deadlineBefore use for identity verification; 60 days before database service
Max penaltyLaw 25 regime: to CAD 25M or 4% of worldwide turnover
Official textLégisQuébec C-1.1

The two filings and the substantive tests

Identity verification disclosure (s. 44). Verifying or confirming someone’s identity by biometric characteristics requires their express consent and prior disclosure to the CAI. Only the minimum characteristics may be recorded, and the underlying measurements cannot be used for other purposes or as a source of additional information about the person.

Database disclosure (s. 45). A database of biometric characteristics and measurements must be declared to the CAI no later than 60 days before it is brought into service. The CAI’s declaration form asks for the type of biometrics, purposes, population concerned, retention, access controls, and destruction plans. The CAI may then make orders, up to prohibiting the database.

On top of the filings, the private-sector act applies in full: biometrics are sensitive information demanding express consent, a PIA in practice, and proportionality. The CAI’s enforcement record shows the proportionality test doing real work: it has ordered organizations to stop biometric timekeeping and destroy collected data where badges or PINs would have served, reasoning that employee consent to an employer is rarely free.

Compliance sequence for a planned deployment

Confirm necessity honestly (why not a card or code); run the PIA; design minimization (store templates not raw images where feasible, local rather than centralized storage if possible); collect express, informed, separate consent; file the CAI declaration at least 60 days before go-live; and calendar retention and destruction. Vendors matter too: a SaaS facial-recognition tool processing Quebec employees’ faces puts the Quebec obligations on you as the enterprise, with contract terms flowing duties to the provider, per the wider Law 25 guide and the triple-compliance view for organizations also under PIPEDA and GDPR.

Frequently Asked Questions

What exactly must be disclosed to the CAI?

Two triggers: (1) using biometric characteristics or measurements to verify or confirm identity requires prior disclosure, and (2) creating a database of biometric characteristics must be disclosed no later than 60 days before it comes into service, using the CAI's form describing the biometrics, purposes, retention, and safeguards.

Does a fingerprint time clock really count?

Yes. Employee fingerprint or facial-recognition timekeeping is the most common trigger and the most commonly enforced. The CAI requires express consent, demonstrated necessity and proportionality, and the 60-day database filing before go-live.

Is consent enough to use biometrics in Quebec?

No. Consent is necessary (express, given the sensitivity) but the CAI also applies a necessity and proportionality test: if a less intrusive means achieves the purpose, biometrics can be disallowed even with consent, particularly in employment where consent is suspect.

What can the CAI do about a non-compliant database?

Since Law 25, the CAI can make orders about how a biometric database is set up, used, or destroyed, including suspending or prohibiting its use. Non-compliance exposes the organization to Law 25's administrative penalties (to CAD 10 million or 2% of turnover) and penal fines (to CAD 25 million or 4%).

How does this compare to BIPA in Illinois?

BIPA is a consent-and-damages statute enforced by class actions with statutory damages per violation. Quebec's regime is regulator-gated: advance filing, necessity review, and orders, backed by administrative penalties. Both treat biometrics as categorically sensitive; Quebec adds the pre-launch registration BIPA lacks.

Regulatory Crosswalk

GDPR Art. 9BIPA (Illinois)Quebec Law 25

Organizations subject to this regulation often operate under these overlapping frameworks. BD Emerson maps controls across frameworks to reduce duplicated compliance effort.

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