Japan runs two privacy regimes side by side: APPI for personal information generally, and a much harder law for one specific data element. The My Number Act governs the 12-digit Individual Number every resident has carried since late 2015, and it inverts the usual privacy logic: instead of broad processing bounded by purposes you declare, My Number use is prohibited except where statute affirmatively allows it. For most companies, that means one thing done carefully, payroll, and a standing rule everywhere else: do not collect, do not store, do not ask.
| Regulation | Act No. 27 of 2013 (My Number Act) |
|---|---|
| Data element | 12-digit Individual Number + linked ‘specific personal information’ |
| Max penalty | 4 years imprisonment / JPY 2M (unlawful file provision) |
| Enforcing authority | PPC |
What the law permits, and forbids
Permitted uses are enumerated: social security procedures, tax filings, and disaster response, plus narrow additions from the 2021-2023 reform wave (health insurance linkage through the My Number Card, some licensing). Everything else is off limits: a business cannot use My Numbers as customer IDs, cannot demand them for loyalty programs, and cannot keep them “just in case.” The prohibition covers collecting and retaining, not just using, and consent cannot make any of it lawful.
Employer duties. Collect numbers from employees and their dependents for withholding and social-insurance filings, with two-step verification (number confirmation plus identity confirmation). Designate handling staff, wall off access, encrypt or physically secure records per the PPC’s specific personal information guidelines, supervise outsourcees, and delete when the statutory retention for the underlying filings expires.
Financial institutions. Securities firms, banks, and insurers collect My Numbers for legally mandated tax reporting on accounts and products, under the same fixed-purpose discipline.
Penalties with teeth
The act carries direct criminal liability: providing a database of My Numbers to a third party unlawfully reaches 4 years imprisonment or JPY 2 million (both possible), acquiring numbers by deceit or theft up to 3 years, and unlawful provision by public officials is aggravated. Corporations face parallel fines. Compare APPI, where most criminal exposure requires first ignoring a PPC order, background in the APPI compliance guide.
Program design in one paragraph
Isolate My Number data in a dedicated, Japan-resident enclave with named-person access; collect only through verified channels at onboarding; never let the number reach CRM, analytics, or log pipelines; contract payroll vendors to the PPC’s safe-management standard with re-outsourcing consent clauses; and schedule deletion against the tax-document retention calendar. Treat any My Number appearing on a web form or in a support ticket as an incident. For the general-data layer that surrounds it, employee and customer information, the ordinary APPI rules and transfer analysis apply; check what your public web properties collect with a free scan.